Delivery charge is @ SGD20 per location
Delivery Locations Booking of delivery slot is subjected to availability of schedule.
We do not delivered to the following locations: – Changi Airport and the immediate vicinity – Area bordering the Port of Singapore Authority – Jurong Island – All army camps – Government Buildings and Embassies – Sentosa
Delivery Time Slot?
|Between 7pm – 10pm||Between 9am – 1pm Between 1pm – 10pm|
Are we able to Specify Delivery Time? As delivery is done by a third party delivery service company. Therefore we are unable to specific a timing for the delivery and do feel free to provide us with cheaper alternatives.
Self Collection Locations All cakes can be conveniently collected from our shop premise located at: Tampines St 41 * By Appointment only – Please provide your order number, name and contact number for easy reference. Terms & Conditions
- Delivery time could be affected due to bad weather or traffic conditions and/or unforeseen circumstances.
- Foto Cakes shall not be liable or responsible for any late delivery or failure to deliver the products ordered due to unforeseen circumstances beyond our control.
- Please ensure that all required details are accurate and complete for a successful delivery, we require a full delivery address, contact number and name of recipient and time of delivery.
- If the recipient is not present at the time of delivery, our delivery personnel will try to contact the recipient, & the sender at the given telephone numbers. Any change in the delivery location will be charged at an additional delivery surcharge of $20.
- In the event that there is no recipient or no one is at the delivery destination to receive the cake, the cake will be sent back to Foto Cakes for self-collection by the customer.
- No requests for refund will be entertained due to the perishable nature of our products.
- Refusal of any item by the recipient will still be considered as delivered and no refund will be made.
- Cakes must be checked and shall be deemed accepted if no errors/ discrepancies are raised immediately upon delivery or collection.
- Foto Cakes reserves the rights not to entertain any further complaints thereafter.