Delivery/Self Collection

Delivery Charge?

Delivery charge is @ SGD20 per location

Locations?

Delivery Locations Booking of delivery slot is subjected to availability of schedule.

Delivery Charge

We do not delivered to the following locations: – Changi Airport and the immediate vicinity – Area bordering the Port of Singapore Authority – Jurong Island – All army camps – Government Buildings and Embassies – Sentosa

Delivery Time Slot?

WeekdaysWeekend
Between 7pm – 10pmBetween 9am – 1pm Between 1pm – 10pm

Are we able to Specify Delivery Time? As delivery is done by a third party delivery service company. Therefore we are unable to specific a timing for the delivery and do feel free to provide us with cheaper alternatives.

Self Collection Locations All cakes can be conveniently collected from our shop premise located at: Tampines St 41 * By Appointment only – Please provide your order number, name and contact number for easy reference. Terms & Conditions

  1. Delivery time could be affected due to bad weather or traffic conditions and/or unforeseen circumstances.
  2. Foto Cakes shall not be liable or responsible for any late delivery or failure to deliver the products ordered due to unforeseen circumstances beyond our control.
  3. Please ensure that all required details are accurate and complete for a successful delivery, we require a full delivery address, contact number and name of recipient and time of delivery.
  4. If the recipient is not present at the time of delivery, our delivery personnel will try to contact the recipient, & the sender at the given telephone numbers. Any change in the delivery location will be charged at an additional delivery surcharge of $20.
  5. In the event that there is no recipient or no one is at the delivery destination to receive the cake, the cake will be sent back to Foto Cakes for self-collection by the customer.
  6. No requests for refund will be entertained due to the perishable nature of our products.
  7. Refusal of any item by the recipient will still be considered as delivered and no refund will be made.
  8. Cakes must be checked and shall be deemed accepted if no errors/ discrepancies are raised immediately upon delivery or collection.
  9. Foto Cakes reserves the rights not to entertain any further complaints thereafter.