How can I order a cake / cupcake?
- It is advised that customers place their orders at least 10 days prior to their event.
- Confirmation Orders (PAID) are taken on a first come first serve basis and upon payment received.
- We do not reserve any baking slot till payment received and confirmed by the Team of Foto Cakes.
- Full Refund will be arranged back to customer if our baking slot is already fully booked and we still received any payment from customers.
Do you have a retail store where I can walk in and purchase a cake on the spot?
We regret to inform that we are based online (Internet).
Where are you located (Collection Point)?
Blk 428 Tampines St 41 * By Appointment onlyIs a deposit required when placing an order? 1. A 50% deposit Or Full Payment is required for all orders. 2. Balance payment due 4 days before collection or event date.
What methods of payment do you accept?
- We accept, cash or internet bank transfer or Paypal (additional 5% on total amount required).
- Please ensure sufficient clearing time for customers who make use of internet transfer.
- At the collection address, we only collect cash.
- We recognise confirmation of cake orders by payment receipt.
- For last minute orders, we recommend ATM transfer from POSB or DBS bank only.
Amendments & Cancellation policy?
- Strictly No Amendments will be allowed 3 working days prior to delivery/collection.
- Deposits are Refundable 5 days before the actual event/collection/delivery date.
*Prices, terms and conditions are subject to changes without prior notice.