Ordering Information

How can I order a cake / cupcake?

We take in orders either by email, or through our online form.   How far in advance should I place my order?

  1. It is advised that customers place their orders at least 10 days prior  to their event.
  2. Confirmation Orders (PAID) are taken on a first come first serve basis and upon payment received.
  3. We do not reserve any baking slot till payment received and confirmed by the Team of Foto Cakes.
  4. Full Refund will be arranged back to customer if our baking slot is already fully booked and we still received any payment from customers.

Do you have a retail store where I can walk in and purchase a cake on the spot?

We regret to inform that we are based online (Internet).  

Where are you located (Collection Point)?

Blk 428 Tampines St 41 * By Appointment onlyIs a deposit required when placing an order? 1. A 50% deposit Or Full Payment is required for all orders. 2. Balance payment due 4 days before collection or event date.  

What methods of payment do you accept?

  1. We accept, cash or internet bank transfer or Paypal (additional 5% on total amount required).
  2. Please ensure sufficient clearing time for customers who make use of internet transfer.
  3. At the collection address, we only collect cash.
  4. We recognise confirmation of cake orders by payment receipt.
  5. For last minute orders, we recommend ATM transfer from POSB or DBS bank only.

Amendments & Cancellation policy?

  1. Strictly No Amendments will be allowed 3 working days prior to delivery/collection.
  2. Deposits are Refundable 5 days before the actual event/collection/delivery date.

*Prices, terms and conditions are subject to changes without prior notice.